The Sales Prevention Department
December 26 is Boxing Day in England. Traditionally on this day, servants are waited on by those they serve. Sounds like an interesting idea. I know mine love it! For that brief moment (I believe it ends at noon), Lord and Lady Grantham “get it.”
If nothing else, bring your CSR coffee and ask about his/her job. Gain some semblance of understanding even if you don’t take over their job. “Seek first to understand, and then to be understood.” Things are likely to improve simply through the act of bringing the coffee!
Just pass it through the hole in their cell. They’ll love you for it.
Bill Farquharson is traveling. Follow his cross country trip at www.AspireFor.com. Look for the red motorcycle in the upper right hand corner.
For further information, please visit BillFarquharson.com