
“Could you please see if any of your other stores has this shoe in a size 9?”
My patience was running thin. The salesperson at a well-known golf shop in the Bay Area obviously didn’t want to be helpful. Grudgingly, she moved to her computer and started typing.
“No,” she said triumphantly. “This model has been discontinued, and none of our stores has any left in a size 9. I have access to all their stock numbers.”
- Categories:
- Business Management - Marketing/Sales

Sabine Lenz is the founder of PaperSpecs.com, the first online paper database and community specifically designed for paper specifiers.
Growing up in Germany, Sabine started her design career in Frankfurt, before moving to Australia and then the United States. She has worked on design projects ranging from corporate identities to major road shows and product launches. From start-ups to Fortune 500 companies, her list of clients included Oracle, Sun Microsystems, Deutsche Bank, IBM and KPMG.
Seeing designers struggle worldwide to stay current with new papers and paper trends inspired Sabine to create PaperSpecs, an independent and comprehensive Web-based paper database and weekly e-newsletter. She is also a speaker on paper issues and the paper industry. Some refer to her lovingly as the "paper queen" who combines her passion for this wonderful substrate called paper with a hands-on approach to sharing her knowledge.