I’ve heard countless stories from frustrated business owners about how they have implemented procedures to run their business, only to see these systems ignored—if not completely discarded—by their employees. An Operations Manual, a once important Mission Statement, or even the original Vision for the business gets lost in the piles of paper and good intentions. Still, you long to see your business grow.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.