Retail Client Achieves 65% Lower Costs and Half the Turn Time
To integrate easily into the production workflow, Affinity Express became a a working node on the client network. The traffickers and offshore production employees log into the client's document repository system, making integration an easy part of the production workflow. No technology purchases were needed to support connectivity and on-boarding was quick and seamless within the client's existing operating environment.
Our on-site staff trains the client team and requestors to provide detailed instructions and use the workflow effectively, which results in high levels of customer satisfaction.
Currently, we handle page assembly for in-store signs, marketing communications and shelf tags. Our team creates about 90 projects per day, which amounts to approximately 1,000 jobs per week (each project will range from a simple ad to complex multi-piece).
The relationship continues to grow as we partner with the client to improve coordination of processes and expand to support additional areas within the creative services division of the client. These services are visible to the entire client management team, up to the president of the company.
65% Lower Costs, Half the Turn Time
In the past two years, the client has saved 65% on operating expenses by using our services. Furthermore, we have cut turn times for pagination in half—from four to two days.
Because there are seasonal highs and lows, we deliver on our promise of scalability. In fact, in the months of March through May, the average monthly utilization was at 129%.
The client has peace of mind because our team can absorb the excess volumes and there is no need to staff up for these busy times. The client has achieved cost savings, faster turn times, lean processes and flexibility. Affinity Express has earned a happy client.