What happens when CHAOS meets ORDER?
I can testify as an eyewitness to what happened in our company when I finally commanded an all-out war on chaos and introduced Chaos to Order! At times, the battles were pretty ugly and we had some casualties along the way—yet we all survived.
We got a late start on declaring war, as it took several years for me to realize it was a WAR. I knew we were under siege by chaos in our company, due to the multiple production errors and other problems we were experiencing every day. Still, I didn’t have a clue as to how to stop it. We were slowly being out-flanked, surrounded and facing sure defeat at the hands of one stupid mistake after another.
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.