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Ludwig Mies van der Rohe famously said, “God is in the details.” For architecture, that is a very understandable statement—and very much appreciated by everyone who has ever entered a building with the expectation that said building would remain standing and not collapse on their heads.
But what does a statement like that mean for the rest of us, whose responsibilities do not involve something as vital as public safety? I would submit the implications are the same. Paying attention to small details, no matter what our work is, is an incredibly good way to do good work, serve our customers and develop or maintain the reputation for a job well done.
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