Managing the Non-needy Rep
Again, not only won’t they ask but they will deny having any needs at all. Ignore this Jedi tactic. Check in with your rep with a call, an e-mail, a handwritten note of encouragement, an occasional Starbucks gift card and the “Office Space” style cubicle swing by. Not only will they quietly and secretly appreciate the attention; not only might it save you from watching them leave one day for reasons you never fully understand; but you might one day hear from him or her that yes, there IS something you can do for them.
Huh. How about that?
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