Five Tips for Using Surveys to Retain Clients
Print buyers gave you a gift by sharing. Cherish it and thank them by following up on leads and correcting problems. The best run printers have a process for doing this.
E Michael Casey Author's page Michael Casey is the founder of Survey Advantage and strategic partner with several printer associations and franchises. By leveraging information from a printer’s estimation and production software, Mike’s business has helped hundreds of printers automate their customer feedback and lead generation process. He may be reached via e-mail or (401) 560-0311 ext. 103. Read printer case studies on the Survey Advantage Website.