Boss In A Box – Virtual Controller
A while back we conducted a “live” webinar for small business owners and managers, titled “Boss in a Box.” Whereby, we explained that a (BMP) Business Process Management system with job/service tracking is a 24-hour-a-day BOSS.
More importantly, a BOSS having all the answers, for how a business operates from front-to-back, and from morning ‘til night. In short, a virtual supervisor who needs no sleep, doesn’t get frustrated, and shows no partiality.
In most small businesses, the BOSS is the go-to person who employees interrupt to get the “who, what, when, where and how,” in order to perform their job. Moreover, the BOSS is the “mainframe computer” everyone taps into for information.
For this reason, many small business owners burn out. In fact, most small businesses don’t make it past their fifth year in business, because of “burnout.”
Artificial Intelligence vs. Real Intelligence
A.I. (Artificial Intelligence) is a fast-moving technology, changing the way many companies will operate now and in the future. Similarly, a (BMP) Business Process Management system is a virtual management system that should reflect the R.I. (Real Intelligence) of the business’ owner.
In other words, a “Boss in a Box” is loaded with intelligent information right out of a business owner’s head. Notably, information of HOW their business operates from beginning to end. As a result, employees having easy access to the “Boss in a Box” are equipped to manage themselves.
Did you know employees don’t like someone looking over their shoulder, telling them what to do? In short, employees don’t like being MANAGED.
In fact, employees are much more likely to stick around when they manage themselves.
Boss in a Box the Owner’s Vision Tightly Packaged
After a business owner completely downloads how their business operates to the virtual “Boss in a Box” system, they can control their business from anywhere, remotely. As a result, no interrupting phone calls and sleepless nights, worrying about their business operations.
A (BMP) Business Process Management system loaded properly is Total Quality Management in a box. Quality Assurance is an area, whereby most small businesses have little knowledge for how to make it happen consistently. For this reason, an effective (BMP) has a Quality Assurance system, ready to go.
In fact, this one system will pay the investment cost for the entire “Boss in a Box” system. In addition, if the (BMP) system features a CAPA -Corrective Action – Preventive Action system, the business owner can measure the cost of investment. Thereby, showing that Quality is everyone’s job. In fact, proving that Total Quality pays dividends.
Did I mention? Great systems work and make money!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.