
How many times have you heard an owner or manager say, “My title should be head fireman. I’m constantly putting out fires.” I sometimes wonder if these “firemen” have ever considered finding the source of those “fires”—the root cause!
I’ve come to understand you can’t have a fire if you don’t have a source. It makes sense that, if an owner or manager would take time to eradicate the source, the fires would be extinguished permanently.

Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.