Sarah

By Erik Cagle Chevy Cavalier? That's it? No Dodge Intrepid? How about a Chrysler Sebring? "The Cavalier has a CD player," noted Sarah, the Enterprise rental rep, as I finalized travel plans for the trip to RIT for the Heidelberg Web Press Lab dedication. That was all she needed to say. Seven hours in a car, at the mercy of radio stations adorning northeastern Pennsylvania and upstate New York, would be wholly intolerable. When the only discernable tune is "Hero" by Enrique Iglesias, road rage kicks into high gear and you end up sitting in a fetal position in a field somewhere around Homer,

There are many unique things about Metro Business Connection (MBC), a small Minnesota instant printer. Take, for instance, its name. Unlike many print shops, the name Metro Business Connection does not connote anything to do with printing. Its work force and location—three employees working out of a separate 1,000-square-foot shop beside the owner's home—are not necessarily the norm. But in its seven years of existence, MBC has grown to enjoy its remarkable success due to the quality and service the company offers. "We're very service-oriented," says Neil Stromme, vice president, who operates the shop along with his wife Sarah, president, and a third employee.

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