Rick Davis

BY CAROLINE MILLER Performance Printing Vice President and Sales Manager Debbie Moore reaches for the bottle of aspirin less and less these days. Instead of chasing down faxes, responding to customer job queries and shuffling paper work, she is spending more time selling to new clients and building better relationships with her existing clients. Moore is one of a few commercial printers who are enabling their clients to track jobs over the Internet. A Collabria user for the past 18 months, Moore's clients—which primarily purchase collateral materials—are able to track their print jobs via a desktop Web browser. "It frees our time up.

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