There are many unique things about Metro Business Connection (MBC), a small Minnesota instant printer. Take, for instance, its name. Unlike many print shops, the name Metro Business Connection does not connote anything to do with printing. Its work force and location—three employees working out of a separate 1,000-square-foot shop beside the owner's home—are not necessarily the norm. But in its seven years of existence, MBC has grown to enjoy its remarkable success due to the quality and service the company offers. "We're very service-oriented," says Neil Stromme, vice president, who operates the shop along with his wife Sarah, president, and a third employee.
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