Mark Davis

From six individual companies (and eight original plants) to a unified, centralized and highly successful operation (it's No. 1 in personalized products and high-security, promotional games), Quebecor World Direct has emerged from the acquisition aftermath with a market-driven focus, new state-of-the-art "Mega Facility" and innovations that include a next-generation Internet sweepstakes device. BY CHERYL A. ADAMS Like the old Smith Barney line: We build our business one client at a time," says Mike Graham, senior vice president of sales and marketing for Quebecor World Direct (QWD). One client at a time, QWD has "quietly" become a giant, a global leader, in direct mail

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