Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.

By fixing operational problems or gaps — one system at a time — a business will run more smoothly. More excitingly, giving employees written access to their knowledge, owners discover they have more time to continue developing their own special talents, while encouraging others to develop theirs.

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