What are Your Employees Really Doing?
June 24, 2013

There needs to be standardized processes for every area of your operation, not just vague assignments that leave a new employee to figure out some kind of procedure that may or may not fit with your organization. Give your new employee an established procedure for performing important tasks in your operation, and the new hire will be empowered to hit the ground running.

The Problem with Success
June 21, 2013

If you keep working at your business and put aside immediate profits for the sake of future success, you can be reasonably confident that sooner or later you will find your niche. The problem is, once your niche becomes your success you will stop looking for new ways, new innovations, new paths, because your success will speak for itself.

How to Create an Awesome Company Logo
June 21, 2013

Consider overall look, color, font, and other factors when coming up with a new logo. Your logo design should derive from your brand attributes.

Five Important Reasons Why You Should Survey Your Customers
June 20, 2013

Surveying helps preserve your brand on social media review sites. Surveying is a customer early warning system. If you are getting timely feedback, you are able to react before customers leave negative comments on social media sites. Customers now have the upper hand.

Don’t Give Your Customers What They Want
June 19, 2013

Customers can’t always tell you what they want. Use their idea as a jumping off point then read between the lines. Use your vision and your knowledge to always be a step ahead of the standard requests.

Giving Back Strategically Without Breaking the Bank
June 18, 2013

We should all give back to the community and to causes that fit our business and our personal values. However, if we are to operate a successful business, we should give back strategically and make it a part our business plan and marketing plan.

The "Um" Clap
June 18, 2013

Part of the image that you portray comes from the words that you use and how you use them. In this week's blog, Bill Farquharson offers a unique cure for "um" disease.

The Click-through Generation
June 14, 2013

If you have been trying to think through your next strategic push, consider the click-through strategy. When in doubt, lean toward instant. Customers will feel good about it and will put their money where your service is.