Business Management - Operations

We Reap What We Sow – Honesty Rules
November 25, 2014

You may be familiar with one of several versions of the following story; the original author is unknown. It carries a powerful message that I want to share. Look for the employees like "Jim" in this message and you might find your successor and certainly employees that are keepers.

EXIT—Stage LEFT? or Stage RIGHT?
November 3, 2014

An EXIT—Stage LEFT business was not a pretty site for many Boomers who lost heavily during the Great Recession. How many "Boomer" business owners out there wish they would have sold their company a few years before the Great Recession?

20 Under 40: Just a Sampling of Talent - Michelson
November 1, 2014

Choosing 20 graphic arts industry professionals—all under the age of 40—who are rising industry stars is, 
admittedly, a subjective undertaking. Surely, some high achievers who might have qualified didn’t appear on our radar screen. Likewise, some people who were nominated elected to avoid the spotlight for personal reasons. These 20 up-and-comers weren’t just handed positions of authority. They typically worked their way up, toiling in several job capacities within their respective organizations, to earn their stripes.

Celebrate Your Losses
October 27, 2014

Celebrate your wins, create a positive work environment and make your workplace fun. It makes good business sense and pays dividends. Don't ignore the losses either. We certainly don't want to celebrate them, but we should put plans in place to fix them.

Win Some, Lose Some
September 22, 2014

The old idiom, "You win some and you lose some," when applied to a business, can mean customers coming in the front door and going out the back door—in other words, the business is just running in place, going in circles, but not gaining ground—NOT GROWING.

'This Is a Football.' Back to the Basics
August 14, 2014

There are many football and sports analogies that apply to business, but how does this one apply? In our fast-changing environment with all of the talk about diversification and "becoming marketing services providers," we often leave the basics to chance and assume they will take care of themselves. Not true. The fundamentals are something that must be constantly practiced and inspected.

Be My Guests: Preparing for Invasion
August 11, 2014

My week began with a call from “the big sales guy” of a large company out of state; a potential ongoing customer for our commercial printing company, that could make all the difference in our bottom line for the next few years at least—IF we are who we say we are!

Too Many Wimpy Bosses
July 28, 2014

What is it in many people today that makes them feel so ENTITLED to equal status, even as a new hire, that they seem to lack the ability to show respect for those who have seniority or ownership in a business?

How Xerox Is Fighting Back Against Black Market Printer Supplies
July 10, 2014

Xerox has taken counterfeit prevention measures to protect customers from counterfeit consumables and products, which unknowingly lead to damaged equipment, shoddy output and higher costs. The company has also assembled a worldwide team consisting of brand protection, corporate security and legal to combat counterfeit activities.