Rob Hanks is a customer service representative at Suttle-Straus and has more than 23 years of experience in direct mail. Rob is a Certified Mailpiece Design Professional through the United States Postal Service and serves as the Industry Co-Chairperson for the Greater Madison Area Postal Customer Council. Rob enjoys the challenges of mailpiece design within postal regulations and helping clients save on postage costs. Rob lives in rural Pardeeville, WI with his wife, Peggy. Rob enjoys hunting, fishing, gardening and spending time with his two English Springer Spaniels.