Wallace?A Commercial Success
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W.I.N. Wins Customers
W.I.N. works like this. The software, once installed on the customer's computer, connects to the Wallace Customer Servicing System (WCSS), a massive mainframe that contains every scrap of data concerning the client.
By accessing WCSS through W.I.N., a customer can manipulate and evaluate a variety of information. The client can check on shipping, quantities, items in stock, orders, usage trends, and so on, then break the data down by region and/or product. The print buyer can even see how one job affects another job.
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