The Garvey Group — All Under Four Roofs

The Garvey Group has high expectations for 2008, and the owner is hoping to add depth to each of the individual facilities. By adding more products, services and capabilities to its long list of offerings, the greater the assurance that the company can expand existing customer relationships, while also casting for new prospects. To Garvey, the mission is pretty clear.

“Transactional sales are a reality for any rep and any printer,” he says. “However, we are of most value to a buyer when we can solve their problems and improve efficiencies. At our core, we are really a sales organization. I believe the salesperson should be an advocate for the customer and for us.

“A knowledgeable sales rep can help a customer not only reduce costs, but actually avoid some costs altogether. Using that guideline as a premise, it is clear that our reps require the proper tools, so they can genuinely help their clients. Then, my job becomes very easy. . .to provide products and services that make a difference to the client, and which will enable our professional sales reps to provide more value to them.” PI