These 20-Under-40 Up-and-Coming Printing Industry Executives Share Their Success Stories
The franchise has won the sales achievement award for being in the top 10 in sales growth on a monthly basis a whopping 18 times since taking over. The company was cited for being one of the top emerging businesses by its local chamber of commerce and, earlier this year, won a Spurgeon Award for contributions to the community as a volunteer and for its service as a role model for youth.
"My goal is to have everyone in the company know and understand our vision—where we are now and the long-range plan for the business," Flaherty states. "When everyone is clear on outcomes and headed in the same direction, it makes it so much easier to reach our goals. I'm not a micro-manager, and I look to hire people who have strong leadership skills, too.
"As the business has grown, I'm unable to manage all of the day-to-day details like I could years ago. As a business owner, it's comforting to know I have smart, talented people working with me who do a fantastic job making the companies look good."
Mike Marcantonio, CEO of Alliance Franchise Brands (franchisor of Allegra), has proven to be a great mentor for Flaherty, as he has pushed for franchises to broaden their scope and become marketing service providers. "Mike's forward-thinking optimism and investments in new technology and training, in particular, have influenced the ways in which we seek to capture a larger share of untapped business," Flaherty adds.
An ardent baseball fan who also enjoys football, basketball and racquetball, Flaherty also counts continuing education among his interests, particularly those opportunities that can help him improve as a leader. The Flahertys have been married for 12 years and have two sons, Shawn, 10, and Ryan, 6. They also have a Maltese dog named Macie.