The 2002 Printing Impressions 400 From Behind the Scenes --Mic
Just like the general public has no, or very little, understanding about the many production steps necessary in preparing, printing and finishing a printed document, I'm sure our 83,000-plus subscribers don't know what our editorial staff went through to compile the 2002 Printing Impressions 400—our 19th annual listing of the largest printers in the United States and Canada ranked by annual sales.
We start the project in late summer, mailing out printed forms incorporating variable data to be updated. Some companies respond quickly, providing their previous and most recent fiscal year sales, revenues broken down by various print market segments, as well as information such as number of manufacturing sites, total of sheetfed and web offset press units, principal officers and more. After the response deadline passes, our entire editorial staff starts making follow-up calls and fax requests to the non-responders. It's a tedious, grind-it-out process where we often get caught in "voice-mail hell" or encounter snippy receptionists and secretaries who wrongly assume we're dreaded telemarketers trying to sell something to their company president or chief financial officer.
Compiling this year's ranking was easily our most difficult in recent years. Because most printers were reporting 2001 sales as their most recent fiscal year and year 2000 revenues as the previous year, I understand why executives weren't exactly jumping up and down to reveal their recession-hindered revenues for the past two years. And, since so many printing establishments are privately held, we rely on these executives' cooperation as the only available information source.
What does alarm me, however, is the overall sense of apathy that seems to be permeating our society and, consequently, the graphic arts industry. Maybe it's the recession that just won't seem to go away; or perhaps it's post-September 11 trauma and the war on terrorism that is taking its toll on our psyches. Even during past recessions, when printers also reported sales declines, there still was a burning desire to be recognized as one of the 400 largest printers. By now I think everyone has heard the mantra about the importance of promoting, nurturing and showing enthusiasm for one's business—especially during the hard times. Making the 400 list may not be big news for Quebecor World, Donnelley or Quad, but it does bring recognition to the privately owned, often single-plant operations that are the backbone of the industry.