Solo Printing Undertakes Aggressive Expansion
As George Hernandez, senior vice president for Solo, said, “We are family-owned and our customers become part of our family, one that’s proud and that includes many marquee names in the fields of publishing, retail, travel and numerous government agencies. Customer loyalty and referrals are the measure of our success. I’m proud to say we have customers who have been with us since we first opened our doors more than 23 years ago.”
Size and Focus Matter
“Solo Printing is small enough to stay nimble and in touch and to make every customer feel important, but large enough to have the capacity to serve virtually every customer need,” adds Manny Hernandez. Solo maintains one of the lowest customer turnover rates in the industry, thanks to the company’s unrelenting desire to achieve 100 percent error-free manufacturing on every job. In fact, Solo Printing has set up a cash bonus program that rewards any employee that discovers a production error. In addition, the Solo team conducts daily status reviews and debriefings on all jobs to ensure quality, timely delivery and continuous improvement.
Solo Printing, Inc. is a customer-centric, minority-owned and -operated commercial printing company that has grown from a small print shop to a full service web and sheet-fed printing company within the past 23 years. For more information, please visit www.soloprinting.com