RR Donnelley Awarded New Multi-Year Contract by British Telecom
RR Donnelley’s solution, to be executed through its Global Document Solutions offering in the United Kingdom, encompasses color TransPromo capabilities, multi-channel delivery and enhanced personalization to help BT maximize the value of its customer communications. The agreement includes data processing, printing, fulfillment and postal optimization for a wide range of customer communications including bills, letters and statements. The solution also draws on InfoCenter, RR Donnelley’s web-based Management Information portal, which will provide status updates from receipt of data from BT to delivery to Royal Mail. As part of the agreement, RR Donnelley will also be managing the downstream supply chain, including the physical distribution of BT customer communications to Royal Mail’s regional distribution centers.
- Companies:
- RR Donnelley