Results-Oriented Customers Typify Visitors to Heidelberg Booth
Service, Consumables and Business Consulting
Customers continue to show interest in and support for Heidelberg’s expanded Systemservice, Consumables and Original Spare Parts offerings, including a newly implemented two-year parts warranty and flexible service price structure announced at PRINT 09. Likewise, discussion with customers revealed a growing interest in what Heidelberg’s Business Consulting Services can do to help their businesses achieve maximum efficiency.
Greater than the Sum of Its Parts
Beyond these highlights, PRINT 09 attendees also had an opportunity to see and touch a generous cross-section of Heidelberg’s comprehensive print media portfolio, displayed live in a fully integrated print shop environment. Indeed, Heidelberg’s entire booth was redesigned this year not only to showcase the technologies that are driving the transformation of the printing industry, but also to highlight the pivotal role Heidelberg’s Prinect family of workflow products plays in automating and managing the entire print production process. No fewer than 12 of Heidelberg’s outstanding hardware and software solutions were shown, united by elements of Heidelberg’s Prinect digital workflow for maximum efficiency. In a year when other vendors declined the bring equipment to the show or offered so-called “virtual” exhibits in lieu of hardware, Heidelberg’s success in mounting this unique trade show experience cannot be overstated.
While overall attendance figures for PRINT 09 will likely reflect the prevailing economic downturn, Heidelberg was both encouraged and gratified by the high level of interest and seriousness of purpose displayed by visitors to its booth. Likewise, discussions with customers revealed a willingness to invest in technologies and services that can help their businesses capitalize on forthcoming market opportunities.
Heidelberger Druckmaschinen AG
With a global market share for sheetfed offset printing machines of more than 40 percent, Heidelberger Druckmaschinen AG (Heidelberg) is the world's leading solution provider for commercial and industrial customers in the print media industry. Headquartered in Heidelberg, Germany, the Company focuses on the entire process and value chain for popular format classes in the sheetfed offset and flexographic printing sectors. Apart from printing presses, the product portfolio includes plate imaging devices and finishing equipment, as well as software components designed to integrate all print manufacturing processes. In addition, Heidelberg offers a wide range of spare parts, consumables, used equipment and services, along with extensive training programs provided by the Print Media Academy. Furthermore, the Company assists its customers' investment plans by offering financing concepts.