Proteus Packaging is First U.S. Printer to Run Heidelberg Speedmaster XL 145
Proteus’ pressmen received extensive training on the new technology at Heidelberg’s state-of-the-art Print Media Demonstration Center in Kennesaw. “We were very impressed by how efficiently and thoroughly Heidelberg’s people handled training,” Wayman said. “This not only provides a major advantage for our pressmen and the productivity of our shop overall, but also accounts for the speed with which we were able to move from the training phase into live production.”
Service Cinches the Deal
Heidelberg’s reputation for service also played a pivotal role in Proteus Packaging’s purchase decision. “Heidelberg’s service organization provides the best coverage in the industry,” Wayman said. “There are simply more people available to help.” As with all new presses from Heidelberg, the shop’s XL 145 is protected by Systemservice 36plus, which is aimed at minimizing unplanned downtime and improving the overall productivity of the press. It also includes all repair services, parts and 24/7 support for three years, as well as regular preventive maintenance. In the early production stages, the company also has made frequent use of Heidelberg’s Remote Diagnostics and eCall notification services, and has been extremely pleased with the quality and the speed of response from service organizations both here and in Germany.
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