NELA Announces Large Newspaper Installation and Upgrades in its Field Service Force
In order to better serve their customers, NELA established several field service offices in the United States. Besides the U.S. field service headquarters, NELA has now offices in Salt Lake City, UT, Atlanta, GA, Madison, WI, and Springfield, MO. The NELA headquarters in Oakdale, MN (Twin Cities) stations seven service technicians. This enables NELA to provide faster service by having regionally located service personnel that have less travel distances to customers. The NELA Service Department now employs 13 service technicians in the US and 18 in Germany, making a total of 31 worldwide. For emergencies, NELA offers its 24/7 service hotline and next day delivery on most parts orders.
NELA (USA) together with its German parent company Brüder Neumeister (NELA Germany) forms the largest register control firm in the printing industry. Register systems include inline punch and bending systems for offset printing, clamping systems, locks on press and plate transportation systems. With more than 1,200 Vision Punch Benders worldwide, NELA is the proven leader in register control.