Quadracci Highlights Leadership Changes
SUSSEX, WI—Joel Quadracci, chairman, president and CEO of Quad/Graphics, sent out the following message to Quad customers highlighting some of the senior executive changes and promotions at the company.
At Quad/Graphics, we are constantly looking for ways to advance our service and overall value to you. Today, I am pleased to share how we are evolving our organizational structure—particularly our client-facing leadership team—to ensure we provide the best possible customer experience for you from start to finish.
At the center of these changes are aligning all sales and customer service team members with individual business units, and providing you with an executive-level contact who is responsible for all aspects of your product’s success—from manufacturing and distribution to customer service, sales and other client-facing interactions.
What does this organizational change mean for you? An enhanced focus on bringing you the most value from your relationship with Quad/Graphics. Each business unit leader and his team have an in-depth understanding of the product categories or geographies for which he is responsible. Further, each is well versed in the challenges and opportunities you face in the marketplace.
You already may be familiar with some of our business unit executives who have been with Quad/Graphics for some time and are part of my senior leadership team. They are:
• Steve Jaeger, president of direct marketing and media solutions;
• Craig Faust, president of commercial and specialty;
• Tom Garland, president of packaging;
• Tony Scaringi, president of Latin America.
Additionally, we have named three new executives for our other business units who report up through Tom Frankowski, our newly named COO. They are:
• Tim Ohnmacht, general manager of magazines and catalogs;
• Eric Steinbach, general manager of retail inserts and directories;
• Ray Minturn, general manager of special interest magazines and books.
Of course, I will continue to be intimately involved with our sales and customer service teams to help you understand how we can help you improve your business results. As a printer and media channel integrator, we are ideally suited to help you connect your content across multiple media channels, including the Web and e-mail, and across multiple devices, such as smartphones and tablets, to achieve your business goals.