Ricoh Purchasing mindSHIFT Technologies from Best Buy

MALVERN, PA—Ricoh announced that it has reached an agreement to buy mindSHIFT Technologies, a provider of managed IT, cloud, data center and professional services to small- and mid-sized organizations, from Best Buy. The acquisition is the latest strategic investment by Ricoh to expand and deepen its services portfolio.

mindSHIFT, a managed services provider in the United States for small- and mid-sized businesses (SMB), works with more than 6,900 clients in major markets throughout the country. The company’s IT services capabilities and comprehensive managed services offerings is expected to help Ricoh drive value to existing customers through expanded services offerings, as well as support Ricoh’s growth as a provider of IT services.

The addition of mindSHIFT’s nationwide customer service professionals will bring a wide array of benefits to the customers Ricoh is currently serving through its services organization of more than 8,000 specialists.

"With the addition of these highly skilled engineering and customer-facing resources to our existing services organization, Ricoh can now offer a greatly enhanced range of services for its customers,” said Martin Brodigan, chairman and CEO, Ricoh Americas. “We are very much looking forward to working with our small- and medium-sized customers to maximize these combined capabilities to their greatest benefit.”

mindSHIFT has experience in the general business market, in addition to legal, health care, financial services, associations and non-profits, and education markets, areas complementary to Ricoh’s.

mindSHIFT will continue to operate under its current name, management team and capabilities, which currently include 650 employees at offices in Boston; Chicago; Long Island, NY; Minneapolis; Morrisville, NC; New York; Philadelphia; Washington; Austin, TX; Houston; San Antonio and Dallas.

The acquisition is expected to close in February, at which time mindSHIFT will become a wholly-owned subsidiary of Ricoh.