INX Int'l Earns Seventh Consecutive Tension Supplier Award for Quality, Technical Service, Sales Support
SCHAUMBURG, IL—October 27, 2014—INX International Ink for the seventh year in a row has scored consistently high marks from Tension Corp. to earn another Citation of Excellence award for 2013. The honor is reserved for supplier partners of the second largest domestic envelope manufacturer in the United States that score in the top 1 percent and exhibit the highest standards for Quality, Technical service and Sales support.
Headquartered in Kansas City, MO, Tension Corp. introduced its active supplier performance program in 1983. Employees evaluate the total performance of direct, indirect and service suppliers by providing graded ratings in five categories: Product Quality; Delivery Performance; Pricing and Invoice Accuracy; Customer Service Performance; and Technical and Sales Support. Each category is scored on a 10-point system measuring four to five individual criteria.
“INX is a trusted and high performance partner, and a leader in ink technologies. They continue to provide us with excellent sales and service support and consistency in their product performance,” said Lon Robinson, director of research and development for Tension Corp. The company was established in 1866 and is a leading envelope and packaging solutions manufacturer with over 1,000 associates worldwide.
“We survey employees at each of our facilities and INX continues to impress us by operating at a very high level," Robinson continued. "They are a good group of people to work with and the ink we use is proprietary. Their team is always very responsive to our needs and it’s amazing how fast they react to our requests. This interaction allows Tension to better respond to our customers’ requirements, which are often time sensitive. That’s why they are very deserving of this award.”
Rick Clendenning, president and CEO of INX International Ink, also noted: “On behalf of our organization, we are very proud to be recognized again with this award from the Tension Corporation. We take pride not only in producing outstanding products but providing superior support services to our customers. Our team working with Tension continues to meet their demands and make them a preferred choice in the envelope and packaging segment.”
About INX International Ink
INX International Ink is the third largest producer of inks in North America with over 15 facilities in the United States and Canada, and is a global supplier as part of Sakata INX worldwide operations. INX offers a complete line of ink and coating solutions technology for commercial, packaging and digital applications. As a leading global manufacturer of inkjet inks, it provides a full palette of digital ink systems, advanced technologies and integrated services.
Source: INX International Ink.