Contemporary Graphic Solutions Gets Performance Boost
"Customers like that the program is funded by savings," Mack pointed out. "So, we are driven by the results of the program. The risk for printers is very limited, and we're also bringing more money back to their pockets. Working with Contemporary Graphic Solutions on the Performance Plus pilot program has been very inspiring for Heidelberg."
Oliver Demus, director of business consulting for Heidelberg, points out that it is extremely important to work with a company such as CGS that already has implemented a continuous improvement program and is looking for an even more sophisticated and granular approach toward maximizing efficiencies.
The program is geared toward customers that produce $10 million or more in revenue per year and that are using Heidelberg sheetfed presses manufactured since the turn of the 21st century. The post-2000 presses enable Heidelberg to extract data performance and perform remote diagnostics. Performance gains have also been considerable in the post-2000 era.
"We have analyzed our equipment over the years and have found that it's not utilized to the extent it could be, for various reasons—some process related, some of it is training, maintenance and some is color management," Demus noted.
Leo Rodriguez, CGS' director for continuous improvement who has worked closely with Demus on implementation of Performance Plus, said the goal was to target reduced makeready times on-press, as well as to achieve an increase in net output from the press.
"As we move forward and improve with this project, we're looking to streamline through all of the departments," Rodriguez added. "For example, we're emphasizing training, which is key; emphasizing standard work instructions; and making sure that we give our operators tools that they need so they can perform efficiently."
Reilley admitted there was a good deal of skepticism initially among the press operators regarding the prospect of reaping meaningful performance increases. It took only one training session for the press crew to see the value in a program that doesn't stress working harder, but rather, smarter.