HBP Inc. — Bundling Communications Solutions
Dedicated to Digital
HBP’s digital printing department includes three Xerox DocuTech 6180s with a Digipath PDF-based workflow and a Kodak Nexpress 2100 digital color press. Its digital capabilities compliment Snyder’s aggressive entry into variable data printing. The company’s mailing department has three ink-jet devices for addressing and three inserters for mailing and kitting.
Fulfillment operations are conducted in a 40,000-square-foot warehouse. A vigorous mailing and shipping program also helps ensure prompt delivery.
Company leadership is driven to strategically position the company for sustainable long-term growth and profitability. Composed of team leader Snyder; Robert Tapp, vice president of sales; Tim Connors, vice president of manufacturing; Jim Hill, chief technology officer; and Lee Draper, CFO, the management team shares longevity and a common vision. HBP’s 14-member sales force operates from two sales offices: one in the main Hagerstown facility and the other in Alexandria, VA.
Customers Come First
By answering all of the communication needs of their clients, the HBP team generates loyalty and customer satisfaction.
According to Snyder, the goal of offering this breadth of services is quite simple. “We want to make it difficult for clients to leave. We want them to stay not only because of the value they derive from our services, but because they enjoy working with our people.”
The HBP Internet department features a staff of five programmers offering a wide variety of programming and software development services. From graphic design to Web development, HBP offers customers the tools and expertise to become active e-commerce participants. Currently, its servers are hosting more than 70 Websites and handling secure credit transactions for 15 online stores.
HBP’s digital services capabilities are also driving business into the digital printing and fulfillment areas as the need for preprinted products, promotional products and print-on-demand increases. A major portion of the company’s digital printing is driven by Web-based, print-on-demand services.