E&M Bindery — Aggressive About Service
"I see no reason not to be aggressive in improving our value to customers. We're constantly looking for ways to offer more services so that customers don't have to stray from a company they trust to get quality work done."
Although upgraded mechanical binding and folding capabilities are slated for completion within a year, growth won't be limited to new equipment. As E&M looks to add new services, Markovits hasn't ruled out the possibility of an acquisition.
"There are several directions we could go when it comes to bringing new capabilities under our umbrella," reveals Markovits. "Diecutting, mailing and fulfillment, ink-jetting . . . these are all services we're thinking of adding because our customers demand them. Acquiring a company with these capabilities might make the most sense, should we choose to go in any of these directions."