Corporate Press--Printer Plays All Positions
According to Jeffery D. Hooper, corporate press controller and head of the new system implementation team, "The users groups actually drive Programmed Solutions products and development efforts. Active participation helps us ensure that our software evolves as we do."
The ability to track prepress costs and operations also led Corporate Press toward the Programmed Solutions system, since many other printing management systems deal primarily with pressroom data. Also, the inventory tracking systems in the Programmed Solutions system works equally well for both the sheets and rolls of paper in the Corporate Press warehouse, as well as videocassettes and CD-ROMs.
The user-friendly aspects of the software also helped tip the scales toward Programmed Solutions. Today, the company uses a comprehensive set of operating manuals and data, along with a complete online help system. More difficult problems are quickly addressed by Programmed Solutions help desk personnel.
Corporate Press brought the first portion of it new system online in October 1995, at the Fairfax, VA, operation. Next was the Landover, MD, operation, which, in addition to being the largest, is also the most diverse.
Key to a successful business management system conversion, according to Hooper, is getting everyone to take ownership. Says Hooper, "Many companies have historically relied on a corporate MIS department to enter data, maintain the system and provide standard reports to users. A broad system like the Programmed Solutions requires that everyone be involved and that everyone be responsible for the accuracy and usefulness of information in the computer."
In the Corporate Press production areas, keypads are used for data input, except in shipping. This means that press and bindery personnel need not be trained in full keyboarding, and can concentrate on entering numerical data on simple video forms. The system also will accommodate bar-code data transfer, if and when the company elects to move in that direction.