20-40 Visionaries — Young Turks Set the Pace
“I feel the biggest strength I have as a manager is not forgetting where I came from,” he says. “The work in a print shop gets done out on the floor. People want to do a good job if management will listen to their needs and communicate solid direction. These are the keys to team building. Management must always be fair, but still hold people accountable to the tasks assigned.”
Kluetz was introduced to the world of printing during high school, serving as a driver for a small shop. One day, as he was sweeping floors, Kluetz was asked if he would like to try his hand at running an A.B.Dick 360, which paved the way for him to learn how to make line shots, burn plates, strip pages, print, cut and fold.
Kluetz earned an associate’s degree in printing from Texas State Technical College, then served in a number of roles—including bindery manager and assistant plant manager—during a six-year stint at Gulf Printing. There he met Jeff Glover, who hired him at Gulf and later worked with him at Nationwide Graphics.
“Jeff allowed me to learn solid principles of printing management by challenging me to set higher standards every year,” Kluetz explains. “While this was an opportunity in the beginning, he still has always held me accountable and made me earn promotions by establishing solid performance expectations.”
Kluetz moved across town to Wetmore Printing, where he served in positions such as postpress services manager and general manager for the fulfillment division. In his current role with Nationwide Graphics, Kluetz is responsible for 19 divisions.
“I have always thrived in an environment that allows my entrepreneurial spirit to shine,” he says. “Nationwide Graphics and (CEO) Carl Norton
continue to challenge this spirit in me. I am never satisfied with standing still. I like trying new ideas to continue to improve and make things better.”