Edwards Brothers Malloy: Making Change Their Friend
Building Strong Partnerships
Moving forward, the short-term goals for Edwards Brothers Malloy revolve around completing the Ann Arbor plant consolidation. With the integration of their respective IT systems now in the rear-view mirror, the company has even higher expectations for 2014.
In a world of change, the one constant factor for any business is to become an indispensable provider to its customer base. "You need to know what's going on in the marketplace and understand your customers, and offer value propositions that make them want to partner with you," Edwards remarks. "I say the same thing to our vendor suppliers: Help us run our business more efficiently and help us do a better job. That's how you stay relevant, and that is what we've focused on for the past couple of years." PI