Benjamin McNary Joins Kirkwood as Manager of Customer Service

Benjamin McNary

Kirkwood, a leading print service provider focused on commercial printing, is pleased to announce that Benjamin McNary has joined the company as the Manager of Customer Service.

Benjamin possesses extensive account & relationship management experience in the New England area. His areas of expertise include customer management, account planning, goal and expectation development, project management, and analytical/data management/tracking & reporting.

“The executive search team at Kirkwood has been trying to fill this position for quite a while, we knew we needed to hire, but finding a candidate with the right skill set was a long time coming. We are thrilled to have Ben join the Kirkwood family, his attitude and experience will enhance the experience of working with Kirkwood, for all our customers.”  — Mark Nappa, Chief Sales Officer at Kirkwood

In his new role, Ben will work directly with all departments at Kirkwood, where he will assume the responsibilities of Manager, Customer Service. He will supervise a department of 10 Customer Service Representatives. Ben was previously employed by Quad/Graphics, Woburn, MA.

McNary is a graduate of Middlesex Community College. He is a sports fanatic for all teams in the New England area. In his spare time, he loves spending time with his wife and two small children.

Kirkwood began in 1973, with a single press, printing technical manuals for Boston-area technology companies.  Since 2004, the company has grown from a commercial printer to a full-service integrated communication provider. We have seen our revenue climb from $8.5 million to the current level of $75 million, which is rare, perhaps even unheard of, in the printing industry. To maximize collaboration among our divisions we have invested in our facilities, expanding our Wilmington Headquarters & Warehousing to over 125,000 square feet.  We are a company on the move, but we never lost sight of the quality and service that define us. Our client-focused culture touches every part of the business. Kirkwood’s customer commitment is one thing that will never change, it makes us proud of our history, and confident in our future.

Source: Kirkwood

The preceding press release was provided by a company unaffiliated with Printing Impressions. The views expressed within do not directly reflect the thoughts or opinions of Printing Impressions.