Allied Printing--Crowning Customers
Allied purchased a turnkey Logic Management System and the full PlantManager data collection suite to go with two of its web presses, which already had the venerable, but reliable, Auto-Count.
"What resulted was a welcome surfeit of data. It almost overwhelms me with the information that's available," says Sommers. "It's just a matter of what you're looking for; you ask for it and it's all in there."
A principal benefit accruing from the new system has been automatic, real-time data collection from the shop floor. Allied operates three web presses, half a dozen 40˝ sheetfed presses (running two, six and eight colors), some smaller machines, and a full bindery with a diecutter, folders and a saddle stitcher. All of the machines are now linked by Logic's PlantManager data collection system with DMI.
Using Logic's Open DMI Protocol, piece counts are automatically fed into the PlantManager server in real-time, and the stats are available from the management system at a keystroke anywhere in the plant. When Allied purchased a new heatset web press, the Auto-Count 3000 signature counting system—with its patented, waste-weighing technology—was an automatic choice. And, adds Sommers, they used data from the Logic system to optimally configure the machine.
The installation went smoothly and uneventfully. Allied brought in Rich Fletcher as manager of information systems. Fletcher had run Logic systems before and brought a welcome level of expertise.
"We were able to get up to speed extremely quickly," he says. "And system reliability has been high. Up-time is in excess of 99 percent, and our downtime is usually self-inflicted, such as when we're installing release upgrades."
And responsiveness from Logic's customer service team was characteristically swift and comprehensive. "I've always believed that customer service is one of Logic's real strong suits," says Fletcher.
Now, four years into the relationship, Allied is more firmly convinced than ever that electronic management and automatic data collection are the keys to printing efficiency.