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Flashback: You Hung up on Me!
March 21, 2017 at 9:01 am

Jump in Bill’s DeLorean and go back in time as he revisits a column he wrote that all sales reps can relate to: Getting hung up on.

How Aware Are Your Customers?
March 16, 2017 at 12:33 pm

A new dawning in the age of printer-based self-promotion has arrived. Printers are brands, not providers, not suppliers and they must begin to act as a brand and market themselves as such! Think of awareness in the same manner as the proverbial onion. Each layer needs to be peeled back (used) to fully benefit from the wonder of this often-misunderstood vegetable. How misunderstood is your firm, the services and products you offer?

Can It Wait Till 9:30?
March 14, 2017 at 8:00 am

If your workday consists of constant interruption, then this blog subject is for you. While you’re trying to get your work done, questions and queries come your way, preventing you from having any time to yourself. The solution provided in this week’s blog by Bill Farquharson might give you some relief.

Winners of the Best of Print & Digital Award Share Why It Is Important
March 10, 2017 at 9:19 am

Butler Street in conjunction with NAPCO Media, Printing Impressions, and Print+Promo, announced its 2017 Best of Print & Digital Award Winners. Winning companies were selected based on their Net Promoter Score (NPS) — which has been widely regarded as the most accurate leading indicator of client loyalty and future revenue. Why is this survey so important?

15 Places Where You Can Find New Prospects
March 9, 2017 at 9:18 am

How much time do you spend looking for new prospects? Many salespeople struggle to find enough new prospects to approach. What follows is a checklist of places where you can go to help you find potential new customers.

Time Management: Finding Work/Life Balance
March 7, 2017 at 9:33 am

We work and work and work and the 9 to 5 workday died a long time ago. Nights, weekends and vacations are all available as opportunities to sneak in a few minutes of work. The boundaries are gone ... but the boundaries can and need to be rebuilt. This week’s blog by Bill Farquharson covers one of the most common coaching subjects he has.