THIS Is How You Take Care of Customers
Good news needs to travel as fast as bad news—am I right? To that point, I must give a public shout out to the young woman who’s in charge of my website development, especially the very complex PBI 2012 Print & Media Conference registration pages.
Kerri Stinson of Grow Socially is my project manager. She’s my primary contact, and if you know me at all, you know I can be a demanding client. This week, Kerri taught me so much about the right way to treat customers. I had to share.
- Categories:
- Business Management - Marketing/Sales
Long regarded as a print buyer expert and trade writer, Margie Dana launched a new business as a marketing communications strategist with a specialty in printing and print buying. She is as comfortable working in social media as she is in traditional media, and now she’s on a mission to help clients build customer communities through carefully crafted content. Dana was the producer of the annual Print & Media Conference.
Although she has exited the event business, Dana is still publishing her Print Tips newsletter each week. For more details and to sign up for her newsletter and marketing blog, visit www.margiedana.com
