How Smart is Your Brand Strategy?
The very first step to ‘smart brand strategy’ is to make your brand program work harder so your customers and prospective customers don’t have to.
The litmus test is what you choose to emphasize at the beginning of your brand messaging.
Most brand marketing programs include a value positioning statement such as “Here’s who we are” or “Here’s why we’re important” or “Here’s what you can learn from us.” Although those thoughts generally describe your brand and the overall ideas of it, they make it harder for your customers and prospective customers alike to understand the main idea of your brand.
The reason? The descriptions are so general and so generic that they cause an immediate “WHY” question that forces them to figure out what you are really trying to say. With so many options for information on the Internet today this is not the question you want them to ask.
Instead, leverage your audience’s short-term imagination and creativity by asking questions such as, “What results do you need?” or “What can we do to help you with your future?” or “Have you thought about using this to change your experience?”
This makes their decision-making much easier and much more interesting. With one or two questions you can perk someone’s interest to read another 100 to 300 words if they think they are going to get what they are interested in.
The principle of ‘smart brand strategy’ is to be simple and to the point. No guessing. No runarounds. No confusing references. Just straight on point messaging that asks questions of your audience and provides equally straightforward answers.
Here’s an exercise you can use to give this simple method a try. Open a brand marketing document you have previously composed and look at all of the information that is provided, and ask yourself, “What is my point?” Summarize it in a single sentence and write a new title that captures just that one point.
Tom Marin is the president of MarketCues, a national consulting firm. Tom serves as a senior advisor and change-management consultant with 35 years of experience. He has worked for some of the world’s largest corporations, as well as middle-market firms. Tom's focus is to plan and drive strategy shifts and strategic growth programs in the printing industry and a diverse range of market areas.