Give Your Pool of Dead Leads CPR
If I asked you to name your top 10 customers, you’d likely do it from memory. If I continued and asked the same question about prospects, it might take you a little longer but I bet you’d be able to come up with them eventually.
Now if I asked about your Dead Leads Pool (DLP), you’d probably have a more difficult time and scrunch up your face as if you were doing long division in your head. The DLP is equally as important as the other two business sources; it just doesn’t have the glamour. Maybe it needs a PR department’s help to make a name for itself.
The Dead Leads Pool is just that, a pool made up of leads from companies that you have approached but never connected with and are, therefore, dead. There might also be a few companies that you did talk to but never got anything from, not even an appointment. But so long as you still have a good feeling about them (i.e., they are a good fit for you), they belong in the pool and not down the drain.
Why? Because they have value in as much as you have built name equity. So long as you have made a consistent effort (read: more than three attempts—voice mail, stop by, letter, etc.), they qualify.
Wait, back up a second. What is “name equity?” Ever watch a football game on Sunday? In amongst the 500 commercials per hour are dozens of ads for cars and trucks. Can everyone who watches football be in the market for a new vehicle? Of course not.
Detroit, I mean, Japan is simply interested in keeping their models top of mind so that when old Bessie bites the big one you will remember them. It’s called advertising (Yes, you heard it here first!).
Bill Farquharson is a partner at Idealliance. As a print-specific sales trainer, Farquharson applies a fundamentally-sound approach to his coaching, online programs (found at sales.epicomm.org), and live presentations. Contact him: email@example.com or (781) 934-7036 to discuss your sales challenges.