Are You Wasting Your Time With Your Print Sales?
Here’s the story of a friend of mine who tried to buy some print
He was excited. He was starting up a new business. And he was ready to invest in a few thousand dollars in print.
So my friend approached three printing companies. He rang them up and explained his requirements.
At first all went well
All the printing companies were pleased to hear from him. One company spent a considerable time on the phone understanding his needs. They had a lengthy conversation, helping him to create the right specifications.
Two companies went even further. They both sent a sales rep to visit. They were happy to invest the time from their sales team to try and win the business.
My friend was impressed by the approach of all the companies
They all seemed to offer a good level of help and service. He could see himself potentially working with any of these companies. So he asked them all to submit prices.
The prices all arrived. Unfortunately, all were rather higher than my friend’s budget. It was clear that a further conversation was needed to change the specifications and come up with the right solution without over-spending.
So what happened next?
My friend expected some follow up from the companies. He thought that they would call soon after submitting prices. After all, they had invested considerable time and effort in a meeting and in producing a print quote.
They had an opportunity to discuss the quote with my friend. They could have worked out an alternative solution and potentially win the business.
It appears that none of the companies were that bothered…
That was certainly the impression that my friend received. So he went to his design company and asked them to handle the print on his behalf.