Plumer

NEW YORK—A generation of Americans will remember where they were on the fateful morning of September 11, 2001, a day in which hatred lay two glorious New York buildings in ruins and burned a swath into a Washington landmark, costing thousands of people their lives. For Tim Plumer Jr., business development manager for ePaper solutions at Adobe Systems, the day began uneventfully. He had scheduled a meeting to showcase Adobe Acrobat for Viacom at 42nd and Broadway, and was preparing a visual presentation when someone entered the room and announced that one of the World Trade Center towers had been struck by an airplane.

The worst terrorist attacks on U.S. soil in our country's history left more than 6,500 people missing and presumed dead, reduced a pair of 110-story skyscraper buildings to an unimaginable pile of twisted metal and human debris, and left many Americans feeling more vulnerable than they had ever thought possible. The multi-pronged terrorist attack of September 11 was unfathomable: four airliner hijackings, two of which resulted in collisions with the World Trade Center towers in New York City and a third that left a large cavity in the Pentagon in Washington, DC. Fortunately, it appears passengers thwarted a fourth kamikaze mission aimed at