Kathy Bitonti

This column will take care of some old business. First, I'm going to alert you to a flimflam artist salesperson who is working her scam through any companies that will hire her. Next, I'm going to encourage you to read a great report that has been published by the Printing Industries of Michigan. Finally, I'm going to help you write your 2005 sales resolutions. The scam artist looks like your third grade school teacher—kind of plump and matronly. She claims to be a divorced single parent. This, of course, builds sympathy among potential employers. Rightfully so, it should create sympathy, but it's not true. She is apparently

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