MALVERN, PA

IKON Office Solutions, a Ricoh company, and The NAPL Network will offer four, half-day, hands-on workshops focusing on how and why printers are differentiating themselves by transitioning from traditional print shops into marketing service providers.

MALVERN, PA—In a move aimed at reducing costs, increasing productivity and improving operating income, IKON Office Solutions is exiting the business document services (BDS) game. The BDS was one of three IKON sectors to be impacted. IKON will trim the number of legal document services sites from 82 to 65, and has sold substantially all of its operations in Mexico. IKON will also eliminate approximately 1,500 company jobs throughout North America. The move to abandon BDS—a provider of off-site document management solutions for businesses, including outsourced digital printing and fulfillment services—resulted from the continued industry commoditization, according to IKON. In the end, the company felt

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