Cherry Hill

Cherry Hill, NJ—Growth and success have been a consistent part of the Lehigh Press tradition since the company was founded, and are the sources for its confidence in a dynamic and expanding future. They are also bottom-line issues that are changing the direction of an industry leader. Lehigh operates in four industry sectors, including direct marketing, book components for EL-HI publishers, electronic prepress, and pharmaceutical inserts and labels in Puerto Rico (JV). Lehigh is currently ranked 50th among the nation's top 500 printers by Printing Impressions. Under new management since May 1998, the company grew 20 percent in its direct marketing print operations

Your company is going through change—change that requires training—training that requires manuals. So you print out documentation that describes the new procedures and policies. Unfortunately, the moment you distribute the manuals, they become obsolete. Certain documentation in certain departments demands additions. What do you do? Painstakingly track down the erroneous manuals, fix them, then send them back? Yeah, right. "Nobody ever chases down and updates the 100 copies that were distributed," notes Gerry Thornton, director of information services at Lehigh Press in Cherry Hill, NJ. Now, picture this scenario. Instead of printing and distributing manuals, you post all of the pages electronically in