A Request for Proposal (RFP) has landed at your desk and it’s a huge opportunity for your company. You’ve already calculated the commission you could earn if you win this deal and started to list out in your mind how you are going to spend it.
If you could do one thing that could motivate those around you and drive success more than anything else, and all that would be necessary is to remember to do it each day, would you? It doesn’t cost anything. It only reaps rewards. It is something anyone can learn, and everyone will benefit.
Does your office have a high Drama Quotient (DQ)? Take the survey to find out.
Inevitably, customer needs and wants change over time and as an organization, this requires your company to “pivot,” and pivot correctly. How do you know how to pivot correctly? It starts with a better understanding of your customer through a Voice of the Customer (VOC) Survey.
It is critical to become a "talent magnet" and create a steady pipeline of top people. Those organizations that endear themselves to the Millennials will endure.
Taking the step to measure customer loyalty can be uncomfortable. It will probably result in some "Coachable Moments" for you and your team. But in the end — your customers will respond, your business will grow, and you will improve your relationships with the most important assets you have.
As of 2015, the millennials are the largest segment of the workforce. They learn differently, work differently and think differently than previous generations. And as Generation Z begins to enter the workforce, many sales organizations will have four generations working side by side. Is your company well positioned to handle the needs of your Millennial sales representatives?
Socially accepted excuses are the enemy of personal accountability and can drag down an office, a team or a company. So, how do we ensure socially accepted excuses do not weave their way into the fabric of the company? By building a foundation we refer to in our training as The Four Cornerstones of Success.