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Philip Beyer

Systemic Success

By Philip Beyer

About Philip

Philip Beyer realized his calling to business and leadership roles while still in his teens and established his first business in his early twenties. Currently, founder and president of Beyer Printing and Ebiz Products in Nashville, TN, Philip is also a business systems analyst and consultant, author of “System Busters: How to Stop Them In Your Business,” and InterTech award-recipient for designing and developing System100™ business process management software.
 

Unstructured Knowledge: The Challenge of Our Time

The term I have been using to define “Unstructured Knowledge” is CHAOS, caused by a lack of simple, common sense systems. I suggest you begin TODAY, building an Operation Manual for your organization. You can start by downloading information on how your business operates, out of the heads of your key employees, into written documents BEFORE your best sources of knowledge walk out the door.  Read More >>

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Why Your Business Systems Fail

It's strange, that every owner or manager knows when a system stops running, but they fail to ask, "WHY?" For example, why DO people stop using systems such for Quality Control, Preventative Maintenance, Request for Leave, and for Orientation, etc.?  Read More >>

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Systematic Encouragement

If you're a salesperson and your sales are down, there is an infinite amount of material out there that can be read or listen to for inspiration and encouragement. If you are a business owner, dealing with tighter margins and other business hurdles, resources abound to help you deal with those issues and many others.  Read More >>

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The Post-it® Notes System

Back in the mid 90's, selling for our printing company and, as many owners of small businesses are required to do, I landed a very nice account with a company that had 10 locations. It nearly doubled our company's sales. We developed a good relationship with this customer's general manager, "Barbra," a very capable administrator and business person. All went well over the next five years, until another company in town that was planning to go nationwide, hired Barbra away to oversee the...  Read More >>

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Systemizing a Prophet

If I have learned anything about organizing and systemizing a company, it’s to never surprised by where the “how-to” answers come from. There’s a great story in the Torah (Exodus 18) about a man named Jethro, the Sheik of Midian, and how he taught a great prophet about organizing and delegating in order to be a more effective leader.  Read More >>

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Resistance Is Futile...You Will Be Assimilated

Sometimes, when talking to or training owners/managers, I get the sense that no one is really IN CHARGE or willing to exercise their authority to require that quality-control and other systems be used properly. For those who GET the fact that great quality and service through systemization will win in the end, failure is not an option—resistance is futile.  Read More >>

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Death of a Salesman

One of the worst things I can imagine an owner or sales manager hearing from a top salesperson is, “I quit!” In many cases, this is also entirely preventable. A wise business owner knows that providing the best possible quality and service tends to guarantee happy customers—not to mention motivated salespeople.  Read More >>

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Systemization vs. ‘Big Brother’ - Part III

Anytime you are trying to bring order from chaos there will be opposition. Unfortunately, there are some workers who would rather expend energy covering up their mistakes instead of putting in the effort required to do the best job possible.  Read More >>

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How to Make Errors Self-Correcting

Wouldn’t it be great if the mistakes we make in our businesses would self-correct? PAIN can be a good reason to self-correct when what you’re doing isn’t working out. However, many of those who make the mistakes feel NO PAIN!  Read More >>

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A System of Thanksgiving

We’re thankful to have family in for the Thanksgiving holiday, so I won’t be writing a regular blog this week. Instead, I’ll only write to say, there’s something to be said for the traditions—the SYSTEMS, if you will—of our lives. We have so much to be thankful for!  Read More >>

Strict Systems vs. ‘Big Brother’ - Part II

My book (“System Busters: How to Stop Them in Your Business”) has become required reading in specific departments for some colleges, and I was happy to receive some feedback from a particular professor recently. He asked his students to write a report on their thoughts about the book’s overall message and whether or not they believed it would help them in their future professions.  Read More >>

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Strict Systems vs. ‘Big Brother’ - Part I

When I pulled the report on all five of the employees in that department, both our jaws dropped. The software report confirmed that the one we “felt” had made the least amount of errors had actually made the most.  Read More >>

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Putting that Great New Idea into Action

How many times have you walked out of a seminar or workshop all fired up about the presentation the keynote speaker had just shared? As soon as you arrived back in the office, you called a meeting to share all the new ideas with everyone.  Read More >>

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Searching for Simplicity: Simple Isn’t Always Easy

I have found, over the past 15 years of helping businesses bring order from chaos, that real solutions are SIMPLE, but, for the first year, it’s not always EASY. However, the effort ultimately is rewarding and sustainable, and much easier than dealing with the frustrating and time-consuming complications of chaos.  Read More >>

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The Law of Diminishing Returns

A frequent objection I hear is: “It takes too long to do a checklist, so I would expect a diminishing return on the time I’ve invested!”  Over the years, our reports have PROVEN that using quality-control systems is NOT a diminishing return on investment; rather, the time and money saved is astounding, and some other benefits have been priceless!  Read More >>

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A Million-Dollar Mistake

I was surprised when the systems manager of this company told me it had incurred several million-dollar errors and fines due to simple mistakes. It’s inconceivable that a company of that size would lack substantial quality controls over some of the very processes that caused the errors.  Read More >>

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Personnel-Based vs. Systems-Based Management

The company’s top employee is retiring very soon and the owner realizes there is NO ONE else who knows the company’s processes and how they operate like THIS person—not even the owner himself. This owner’s way of running the company was “personnel-based rather than systems-based.”  Read More >>

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Are There Thieves in Your Business?

Our client, Charlie, has been systemizing his company for over two years and has seen MANY benefits and rewards, so he’s become pretty vocal about helping others overcome what seems criminal to him now in too many businesses.  Read More >>

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Never Again Hear: ‘Quick, Run and Go Get It!’

Right when you’re in the middle of fulfilling a large, time-sensitive order, those all-too-familiar words ring out that send everyone into a panic—“We’re out of (this or that)!” A good inventory management system is vital to a thriving business.  Read More >>

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Trouble Keeping Your Desk Clean?

“Do you have trouble keeping your desk clean!?” I asked that question at a recent conference in South Carolina, and 80 percent of the people in the room raised their hands. If EVERYTHING does not have a place, then those items without a permanent and convenient location start to break down the system.  Read More >>

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