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Kelly Mallozzi

Success.In.Print

By Kelly Mallozzi

About Kelly

Now working as a consultant, Kelly sold digital printing for 15 years so she understands the challenges, frustrations and pitfalls of building a successful sales practice. Her mission is to help printers of all sizes sell more stuff. Kelly's areas of focus include client recovery, retention and acquisition, and marketing communications projects.
 
Kelly graduated from the University of Michigan with a degree in Political Science and, among other notable accomplishments, co-founded the Windy City Rollers, a professional women's roller derby league.

 

OK Ryan Sauers, I Am on the Twitter Bandwagon!

I can honestly say that I was not the kind of person that would sit at my laptop or desktop and just scroll through Twitter looking for something cool. But once I got a smartphone, I used Twitter in much the same way I use Facebook or even Words With Friends—in little chunks.  Read More >>

Industry Centers:

5 Things to Learn from Lionel Richie

As luck would have it, Lionel Richie went on tour recently, and I was fortunate enough to surround myself with the kind of people happy to take in his show. And as I was rocking out to All Night Long and Dancing on the Ceiling, it occurred to me that we all have a lot to learn from Dear Lionel.  Read More >>

Industry Centers:

Maybe Common Sense Is Not so Common

Sometimes, we just don’t use the brains that God gave us. Or as I like to put it, I didn’t THINK IT THROUGH. I am guilty of this a lot. So here are some other ways that your lack of common sense; your inability to think it through could hurt you.  Read More >>

Industry Centers:

Greetings from CrazyTown...Population 1.

CrazyTown makes you stronger. It makes you better. You learn coping strategies and organizational tricks you never knew existed. Embrace the crazy. It can be your friend. And, if work is that busy for you, it SHOULD follow that sales are up (or they will be soon).  Read More >>

Industry Centers:

5 Reasons I’m Super Excited About PRINT 13

I will be at PRINT 13 for three days this year, which is a heck of a lot better than the four hours I spent last year at GRAPH EXPO. This is such a great event and we can all go to emphasize that we believe in our fantastic industry.  Read More >>

Industry Centers:

The Vision of Jeff Bezos

I remember when Amazon.com first came on the scene in the mid 90’s, and a lot of people didn’t think much of a plan to sell books online. So where did Amazon succeed where Borders did not? Here are a few of my thoughts about why I love Amazon, and how you can translate this to your business.  Read More >>

Industry Centers:

Maybe It’s Not ALWAYS So Simple!

If your business has tapered off, the answer might not be so simple as price or quality. Has a new competitor moved in on your territory? Have you hired a new CSR or estimator who could be rubbing customers the wrong way? And how would you know?  Read More >>

Industry Centers:

You’re Just a Big BABY

With babies, they are either hungry, dirty or tired. So you feed them, change their diapers, or put them down for a nap. With salespeople, if sales are down, the same rule of simplicity usually applies.  Read More >>

Industry Centers:

Hey Bill! We Got SCHOOLED!

Hey Bill—It’s Kelly. Hope you’re having a super fantastic time in Italy. So one of my clients who is also a fan of our Short Attention Span Webinars gave me some grief over this week’s post about what to do when it’s “Slow.”  Read More >>

Industry Centers:

Done is Better Than Perfect

There is really no such thing as perfect. So take a look at that to-do list, or listen to what your peers are saying that you really need to do. And start checking those items off your list. Aim for DONE and you’ll be glad you did. And so will your customers.  Read More >>

Industry Centers:

How Kelly (and you) Got the Groove Back

In this week's blog, Kelly Mallozzi shares some thoughts on helping you get your sales mojo back, and invites you to share some of yours.  Read More >>

Industry Centers:

What’s Keeping You Up At Night?

I’m speaking at any industry event later this month, and rather than put together some presentation about what I THINK matters to people like you, I thought I would actually ASK people like you. So what’s on your minds?  Read More >>

Industry Centers:

Do You Know What You Don’t Know?

Things are moving pretty fast technologically speaking. And I like to think I’ve learned a lot about print in the 20 or so years I’ve been working, and yet I know I don’t know everything. What about you? How do you stay informed enough to stay ahead of your customers, not to mention your competition? Here are a few suggestions for those of you out there who don’t know everything already.  Read More >>

Industry Centers:

God Is in the Details

Being in a service business like we all are in, accuracy is not only expected, it is absolutely vital to our survival. And a lack of it can not only lose you customers, but it can destroy your business. And the scariest thing about this is that it might happen and you won’t even know it.  Read More >>

Industry Centers:

It’s Not About YOU!

Many of the heavy hitters out there who have been earning big six-figure commissions for decades have some pretty big egos. And maybe in some part they have earned it, if in fact an ego can BE earned. At any rate, it is understandable that a person would think quite a lot of himself if he were so successful for such a long time.  Read More >>

Industry Centers:

Everybody’s an Expert

Today more than ever, everyone is a critic and everyone has an opinion. And thanks to social media and the blogosphere, everyone can find an audience. Just make sure the opinions you seek are valid, well thought out, and relevant to you.  Read More >>

Industry Centers:

I’m BAAAAAACK! Well, Sort Of

There is a misconception among some that sales is all about being aggressive and getting there first, being the loudest, and wanting it the most. While determination and persistence are absolutely critical to a salesperson’s success, sometimes the best thing you can do with a prospect, or even a customer, is to hang back.  Read More >>

Industry Centers:

So Long, Farewell (For Now)

If all goes well, in a little over a week I will be delivering my second set of twins. And yes, that means I will have my hands full. Facing uncertainty is something most of us deal with on a fairly regular basis, so I am nothing special. What I am is committed to this industry, and to you my readers.  Read More >>

Industry Centers:

When Time Is NOT on Your Side

No one wants to give bad news, miss a deadline or let down a client. But it happens, and probably more often than we’d like to admit. So where do we start to make it all better?  Read More >>

Industry Centers:

Loose Lips Sink Ships

Last week, I spent in excess of seven hours between my doctor and the labor and delivery facility, which are luckily in the same building. I came in contact with dozens of people; nurses, porters, technicians, doctors and administrators. And here is what I experienced on two separate occasions that same day. Complaining.  Read More >>

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